VisitNinja
Optimizing
your daily operations?

The increasing investment in digital solutions is based on the customers and employees who expect products and services to be delivered as quickly and efficiently as possible. Starting with paperless processing and automation, mastering digitalization is about making your business safer and more streamlined in this modern workspace, and to make you a VisitNinja!

Strategy

We work with you to create a strategy which enhances your existing business processes relating to customer experience challenges within our solutions framework.

Analysis

Using innovative methods within our agile environment, we design effective solutions that meet your needs.

Development

We push the boundaries of our capabilities to deliver innovative solutions across varying hardware and software environments.

Implement

We ensure the perfect delivery of your project through step by step implementation processes, to deliver a world-class solution.

Need the hardware? We have awesome ready-made kiosks available to compliment your VisitNinja solution

VisitNinja Solutions

visitninja

Pre-Screening

Pre-Screen all visitors with a simple questionnaire to help you identify their likely risk level for coronavirus (COVID-19).

visitninja

Visitor Management

Retire your outdated visitor book! Compliment your front desk with an attractive, simple and secure visitor management solution.

visitninja

Queue Management

We offer cloud Queue Management Systems that help businesses improve their customer flow and increase staff performance.

visitninja

SMS Queue System

Virtual queue systems for brick-and-mortar environments during the COVID-19 pandemic and beyond

Instant Alerts & Reporting

Notify relevant staff member of service shortfalls using a smartphone chat app. Instant poor press alerts give your team members the opportunity to assist customers who have had a bad experience and implement service recovery at the moment of truth.

The responding team member can provide feedback using the smartphone chat app, keeping other team members informed about the issue and resolution. This efficient customer service excellence will ultimately improve your customer and staff experience alike, which in-turn improves your bottom line.

Grow your business and achieve great customer service. Our reports offer an easy way to measure key staff performance areas. View consolidated stats in real-time or for a custom period, showing current & historic KPI’s as well as trended hourly/daily comparisons.

Talk to us

Have a question or just feel like a friendly chat? Our crew of Ninjas are just a jump, dash and flying kick away ...