Retailers around the world have to comply with visitor limitations during the pandemic and beyond. Promoting social distancing efforts is a top priority, made easier with our simple and affordable SMS Queue Management System, which lets your customers queue on their own terms. No more waiting out in the cold, in the rain, or around other potentially infected people.
Visitors check-in with a team member at your store entrance. They will provide their name and mobile number to join the virtual queue, after answering screening questions (if required). Once in the queue, your visitors receive an SMS which includes a link to manage their queueing experience – and view queue status – in real time.
Transparency throughout the queueing process promotes an air of fairness with the SMS Queue Management System
The same device which is used to add visitors to the queue is used to call visitors to enter the store. Should a visitor not arrive when called, they are parked in the queue to be called again later, and are informed of this by SMS. Additionally, visitors will receive an SMS when they are a few positions from the front of the queue, so they may start making their way to the store.
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